A. Old credit card terminals that are slow and non-compliant. Old terminals also produce dreaded "downtime," which costs merchants money and frustrates them to no end when they are placed on "Hold" to reach technical support and a customer is standing there counting to 10 . . . or maybe even 100. Longer than that and they are out the door. Non-compliancy is a subject for another day, but suffice it to say non-compliant terminals put the merchant in jeopardy for data breach fines in the five figures!
B. Erratic and undependable service from the company and/or local rep. If you do not have your local rep's cell phone number to call when necessary or in emergency, that rep does not care to provide you with the customer service you pay for and deserve.
C. Incomprehensible processing statements, mystery fees & inflated rates. Our cost comparisons routinely uncover savings of 10-30 percent per merchant.
AAY Merchants can fix those problems and make Merchant Services one less thing a business owner has to worry about. You are invited to call me cell phone at (727) 410-9055 and let's discuss how we can help you and your business.